Michael Reid

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  • What you can do yourself with themes

    1. Getting Started
    2. Themes

    Zendesk Guide templates from Lotus Themes are ideal for both beginners and experienced developers because they are easy to use, maintain, and customize. You can make basic changes without coding sk...

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  • Template files are lost

    1. Troubleshooting
    2. Theme Usage Troubleshooting

    What we can do for you if your theme files are lost.   If you lost your Zendesk template files, you can request them to be resent to you. Please contact us via hello@lotusthemes.com and provide us ...

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  • Refund policy

    1. Purchasing Questions
    2. Before the purchase

    This information should be studied carefully to avoid possible misunderstanding in our future collaboration.   Since LotusThemes.com is offering non-tangible irrevocable goods we do not make refund...

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  • What is Lotus Themes? 😊

    1. Getting Started
    2. General information

    Explore the Lotus Themes world, learn more about us, our products, our services and our themes’ great potential.   About us Lotus Themes is your destination for well-developed themes for your Zende...

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    • 1 follower
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  • Zendesk Guide examples based on the customized Conway theme

    1. Getting Started
    2. General information

    Our Zendesk theme Conway is a perfect basis for a bespoke help center. It can be branded according to your company style guide and customized to meet all your unique needs in visual design and help...

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  • Extensions Bundle ⚡

    1. General
    2. FAQ

    Get 6 most popular extensions with a total price of $1,394 for $699 only here

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    • 1 follower
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  • How to translate custom texts

    1. Usage Guides
    2. How To​s

    If you have multiple languages enabled in your help center and you want to translate the default English texts of a theme, you can use Dynamic Content functionality of Zendesk. This is the feature ...

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  • Accordions

    1. Usage Guides
    2. Formatting Content

    Accordions Accordions are useful when you need to toggle between hiding and showing large amount of content: Accordion item Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmo...

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  • A bug is found

    1. Troubleshooting
    2. Theme Usage Troubleshooting

    Help us to become better, if we miss a bug, tell us and we will get rid of it!   Although all the products are thoroughly tested before release, there is always a chance of unexpected errors. Such ...

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    • 1 follower
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  • Payments security

    1. Purchasing Questions
    2. Purchasing process

    We use world-leading payment platforms only. Your payments for theme purchases are processed securely by   Stripe.com gateway. Here are some of the ways in which they keep your information secure: ...

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